Privacy Policy
Glamorous LDN

Privacy Policy


Glamorous LDN Respects Your Privacy


This Policy explains when and why we collect personal information about people who visit our website or web application, how we use it, the conditions under which we may disclose it to others and how we keep it secure.


We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website or web application, you’re agreeing to be bound by this Policy.


Any questions regarding this Policy and our privacy practices should be sent by email to help@glamorousldn.com.


General

When connecting to our radio stream, your IP address will be sent to our radio service provider in order for us to track listening trends and provide licensing bodies with royalty reports. Once our service provider receives your IP it is immediately anonymised, deleted and becomes untraceable. This data is never sold on or passed to other companies. 


iOS Apps


Glamorous Radio iOS App does not collect any user data when installed or launched on your device


Android Apps


The Glamorous Radio Android App does not collect any user data during use. In order to provide audio control during Phone App use, the App will monitor the 'state' of the phone App (Idle, in call, call ended) if applicable on your device. At no point will the App be able to listen in or derive phone numbers or data.
The Android App also requires access to local storage. This is to store it's configuration for faster launch times. 



What Personal Data Do We Collect?


Personal Data You Provide to Us Voluntarily – We collect information about you that you voluntarily provide to us when you: (i) contact us to learn more about Glamorous LDN, Subscribe to a mailing list or other opportunities you indicate are of interest at the time; (ii) access or use Glamorous LDN's Services. This information may include, for example, your name, business name, and any other information that you choose to provide to us when you comment on materials on our Glamorous LDN Services, in order to contact you as a potential customer, or respond to a support request. This also includes technical data, such as IP addresses and device identifiers that are commonly generated in establishing a connection with the Glamorous LDN Services. Payment information collected is processed securely by our Payment processor and is not stored in Glamorous LDN's databases. This is bound by our processors privacy policy and will not be passed on to third parties under any circumstances.


Other Data - By using the Glamorous LDN services we may store information about what pages have been visited and when. This is to help us improve the usability of our services.


Retention – We collect and retain Personal Data submitted to Glamorous LDN in an identifiable format for the amount of time necessary to meet your request or fulfil our legal or regulatory obligations, unless it is in our legitimate business interests and not prohibited by law to maintain the Personal Data for longer periods.


How Do We Process Personal Data?


We may use information for our legitimate interests, namely:

  • To operate the Glamorous LDN Services.
  • To contact and communicate with you when you reach out to us to ask us about our Glamorous LDN Services.
  • To manage everyday business needs.
  • To analyze or improve the Glamorous LDN Services or additional products or services.
  • To comply with our obligations, including to comply with all applicable laws and regulations.
  • To send you promotional materials from us or on behalf of our affiliates and business partners if you have consented to the receipt of such materials.


Who Has Access to Your Information?


Under no circumstances will we directly disclose or sell your personal information to any third party without your prior permission. We are strongly against any form of internet 'spam' and keep all collected information strictly confidential in accordance with the General Data Protection Regulations (GDPR).


We will not sell or provide your information to third parties for marketing purposes.


It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.



What Are Your Rights?


If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted.

Please be aware, in order to remove any of your data this may prevent us from providing services to you and could result in the closure of your account.


If you have any concerns regarding the data we hold on you, please contact us at help@glamorousldn.com


Glamorous LDN LTD Augusta Close, West Molesey, Surrey, KT8 2TL

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